Before you register at Casino days, take five minutes to read this guide — it could save you time and money. This comprehensive walkthrough covers everything from initial registration to handling withdrawal delays, with special focus on the welcome bonus terms and wagering mathematics that determine your real chances of walking away with profit.
Before You Start
- Check the casino’s operating license – Curacao eGaming is common but remember that winnings from such licenses may be subject to local income tax in your country of residence.
- Familiarize yourself with the game contribution percentages – slots typically count 100%, table games only 10-20%, which dramatically affects how quickly you can release bonus funds.
- Set a strict deposit limit using the responsible gambling tools before claiming any bonus.
- Read the bonus terms for maximum bet size (often €5 per spin) and game exclusions.
- Confirm your preferred payment method is supported for both deposits and withdrawals – e-wallets are fastest.
- Enable two-factor authentication (2FA) immediately after registration.
Registration
- Visit the official website and click the bright green “Sign Up” button.
- Enter your email address, choose a strong password, and select your preferred currency.
- Fill in your full legal name, date of birth, and residential address exactly as shown on your ID.
- Accept the terms and conditions, then submit the form.
- Check your inbox (and spam folder) for a verification email – click the link within 24 hours.
- Complete the KYC process by uploading a clear photo of your passport or driver’s licence plus a recent utility bill.
- Set your deposit limits and time-out options from the account settings before making the first deposit.
Wagering Calculation
Before accepting any bonus, you must understand the wagering requirement formula. For example, a typical welcome bonus offers 100% up to $500 with a 35x wagering requirement on the bonus amount alone. Important: This assumes you are playing slots at 100% contribution. The calculation is:
Wagering target = Bonus amount × Wagering multiple
Wagering target = $500 × 35 = $17,500
Now consider game contribution. If blackjack contributes only 10% of your stake toward the requirement, the effective wagering becomes:
Effective wagering = Wagering target / Contribution percentage
Effective wagering = $17,500 / 0.10 = $175,000
With a fixed RTP of 97% on slots, your expected loss during wagering is: $17,500 × (1 – 0.97) = $525. That already exceeds the bonus value. Always calculate using your preferred game’s RTP and contribution.
Banking & Payments
| Payment Method | Min Deposit | Min Withdrawal | Processing Time | Fees |
|---|---|---|---|---|
| Visa/Mastercard | $10 | $20 | 1–3 business days (withdrawal) | None charged by casino |
| Skrill/Neteller | $10 | $20 | Instant (deposit), up to 24h (withdrawal) | None |
| Bitcoin | $20 | $50 | Instant (deposit), 1–12h (withdrawal) | Network fee applies |
| Bank Transfer | $20 | $100 | 3–7 business days | May incur intermediary fees |
E-wallets and cryptocurrencies are recommended for fastest payouts. Ensure the name on your payment account matches your registered name to avoid verification delays.
Is It Safe?
This online casino operates under a Curacao eGaming license, which requires regular auditing of RNG software. The site uses 128-bit SSL encryption to protect data and transactions. Responsible gambling tools include deposit limits, session reminders, and self-exclusion. As noted earlier, winnings from a Curacao-licensed platform may be taxable in your home country – consult a local tax advisor. The platform is a progressive web app (PWA) that can be added to your home screen from the browser; there is no dedicated app in official stores.
When Things Go Wrong
Even well-run casinos sometimes cause frustration. Here are common issues and how to resolve them:
- Delayed withdrawal: First check the pending period (usually 24–72 hours). If the status remains “pending” beyond that, contact live chat with your transaction ID.
- KYC rejection: Ensure documents are clear, unexpired, and match your registration details exactly. Resubmit within 7 days or funds may be forfeited.
- Bonus not credited: Confirm you entered the correct bonus code and that the deposit amount meets the minimum. Screenshot the deposit confirmation and contact support.
- Game malfunction: If a round freezes or results are incorrect, note the game ID and timestamp. Most casinos have a clause that voids bets if software failure is proven.
- Self-exclusion request ignored: Send a written request via email to support with your full name and registered email. If no action within 48 hours, escalate to the licensing authority.
Extra Tips
If your withdrawal is delayed beyond the stated processing time, follow this protocol:
- Check the pending period – most withdrawals remain pending for 24–72 hours before being processed.
- Confirm you have completed all KYC verification steps; an incomplete verification is the #1 cause of delays.
- Contact live chat and request a status update. Have your transaction ID and account email ready.
- If no response within 24 hours, send an email to the support address with detailed info.
- As a last resort, file a complaint with the Curacao eGaming licensing body. Include all communication logs.
Common Questions
How long do withdrawals usually take?
E-wallet withdrawals are typically processed within 24 hours, while bank transfers and card withdrawals take 1–7 business days. Cryptocurrency withdrawals are often completed within a few hours.
What documents are required for verification?
You will need a government-issued photo ID (passport, driver’s licence), a proof of address (utility bill or bank statement dated within 3 months), and sometimes a copy of the payment method used for deposit.
Can I cancel a withdrawal request?
Yes, as long as the request is still in “pending” status. Go to the cashier section, find the withdrawal, and click “Cancel”. This may be limited in certain bonus situations.
Are there any countries where I cannot play?
Yes, this casino restricts players from several jurisdictions including the United States, the United Kingdom, France, Australia, and others. Check the terms and conditions for the full list.
What is the maximum payout per transaction?
Larger jackpot wins may be paid in installments. The terms usually state a monthly withdrawal cap, often around $10,000 or equivalent, depending on loyalty status.
Do I pay tax on my winnings?
That depends on your country of residence. Since this platform holds a Curacao license, it does not deduct tax at source. You are responsible for declaring any gambling income according to local laws.
How does the loyalty program work?
Players earn comp points for every real-money wager. Points can be exchanged for bonus credits or free spins. Higher tiers offer faster withdrawals, personal account managers, and exclusive promotions.
Armed with this practical knowledge, you are ready to navigate the platform efficiently and avoid common pitfalls. Always bet responsibly and never chase losses. Good luck!